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【Reader】Issues about coins and unlocking chapters

Comments

25 comments

  • Lizwenm

    i just want to unpublish my story so i can edit it, but cant find an "unpublish" button anywhere...please help

    0
  • Danielle Kisor

    I have been trying to buy more coins and it says declined. My bank card isn't stopping the transactions. So I believe its an issue with your guys system

    0
  • Ashley Sweet

    I am having the same problem as Danielle Kisor. I have tried 2 different cards now to purchase coins but transactions keep being declined. I have used my main card many times before this to purchase coins with no issues so there must be an issue on your end. I even double checked my account and I definitely have enough money to cover my coin purchase.

    4
  • marrissa cota

    Same problem, I added another card and it still declined

    0
  • Sweetrochesterny

    I ordered the 500 coins and put in your compensation code for 200 Bonus Coins. They did not get put on my account only the 500 were added that I paid for. How do I get the 200 coins now? Your Help Form is not working I filled it out 2 times and it would not let me attach my receipt and wouldn't let me attach a screen shot you attach button is broken. Herecis my cut&paste of my receipt on google.

    "You've made a purchase from Two Harbour Square180, 26/F Wai Yip St on Google Play.

    Order number:
    GPA.3384-6411-4875-32952

    Order date: Oct 26, 2020 11:51:02 AM EDT
    Item Price
    500 (AnyStories -Just One More Chapter) $4.99
    Tax: $0.40
    Total: $5.39
    Payment method:
    Google Play balance"
    No RHRG2R bonus 200 points were added.
    Thank you,
    Susan

    0
  • Rima

    I got a redemption code for 100 coins for helping critique a story. They showed up, but as soon as I came back after a while they disappeared.

    0
  • Jessica

    Hello, I recently logged back in and my coins are gone, but last time i logged in i bought 1000 and maybe used 500, max, please help get my coin back.

    0
  • Victoria Ramirez

    I just purchased 200 coins but haven't gotten them yet. It said transaction failed but I got a receipt from google play which I emailed to bd@anystories.app. I also tries the redemption code in the emergency announcement but it said the code was expired. I have notified the author of the story I am currently reading. Please resolve this issue as soon as possible. Thank you.

    0
  • Rocknrollqueen91

    I'm not able to purchase any coins, and the RHRG2R code says that it's expired

    4
  • Angela Tinson

    i just tried the redemtion code and it says its expired. can you provide a new code since the issue is not resolved?

    0
  • Rocknrollqueen91

    Thanks for the 150 coins yesterday, but they lasted me about 10 minutes...

    2
  • Lhansen2210

    Any idea when the payment problem will be fixed?

    6
  • chaimae drissi

    i cant purchase coins i need them to keep reading

    8
  • Jessica Mckinney

    Please help us android users find a way to get coins until the issue is resolved. =(

    0
  • Jessica Mckinney
    0
  • Lonnyababy12

    I haven't been able to buy coins for a couple of days do u know when the problem will be resolved

    0
  • anouk jansen

    I haven't been able to buy coins and I really want to read further. So when will the problem be resolved??

    0
  • rebecca quarton

    Want to read more but can't but coins and your code for 200 free coins has expired

    0
  • Danielle Kisor

    when will the issue be resolved? i want to purchase coins but no matter what amount it says its not available

    0
  • tabitha morris

    what is the issue with buying coins

    0
  • Angela Tinson

    so i just went to the google play storeand your app isnt even avaiable anymore. its not even listed as an app thats already installed on my device. whats going on? i advise all of you to go check you app store to see if its like this with you all as well.

    0
  • Lisahooperpooperscooper

    Same as other comments the redemption code for 200 coins doesn't work. The 100 coins i did gain only lasted me about 20 mins. How frustrating

    0
  • Rylee Allen

    Same issue here. If there is a problem that can't be resolved quickly, give temporary unlimited access, or at least more coins. 100 or 150 coins doesn't get you very far.

    0
  • Lisahooperpooperscooper

    Why is it when something happens its always right at a pinnacle time within the story. Am a little concerned this happened on 22nd and we are now 26th. No sign of the app at all. Unable to redeme the first offer of 200 coins, second offer states its the third offer??? Goes to show how much we are all spending if 100 coins last 20 min. I am in the middle of 6 storues. Think we all need some attention and info as to whats happening, clearly not a 24 hr issue.

    0
  • Borbala Kadar

    Same. I checked in Google app store too and this app no longer exists. It's little concerning.

    0

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